Studio Policies

COVID-19 POLICY

In order to ensure a safe experience for students and our instructors, we have implemented the following COVID policies. These policies will remain in effect until new guidance is issued from the CDC or local health authorities. NO exceptions will be made.

 

Masks:

Masks must be worn at all times. We ask that you wear a mask that meets CDC guidelines. No face shields, bandanas, or neck gaiters. Instructors have the right to deny entry  to class to anyone who they do not feel is wearing proper protective equipment. No refunds will be given if you are denied entrance.

 

Cleaning and Sanitization:

15 minutes will be scheduled between classes to provide time for instructors to sanitize. In addition, we will ask students to wash their hands/use hand sanitizer upon entry and wipe the apparatus down with alcohol or disinfectant before and after use. Each student will have their own apparatus and we ask that you do not share with other students.

 

Equipment:

You must bring your own yoga mat, microfiber towel for the pole, towel for personal use, water, and grip. To limit contact between students and instructors, these items will not be available in the studio. Additionally, we ask that you do not share equipment or apparatuses with other students.

 

Notification:

Do not attend class if you have a temperature, are sick, have been sick, or were in contact with anyone who was sick in the past 14 days. Additionally, we ask that you follow all instructions by your medical provider about quarantining and returning to physical activity. Should you contract COVID, notify Extend immediately by emailing extendfitnessstudio@gmail.com.

 

Should we become aware of a student or instructor contracting COVID we will notify anyone who was in class with them as well as have the studio professionally sanitized in a manner that complies with CDC recommendations.

 

SIGN UP POLICY

All classes have a three student minimum– please sign up on the MindBody app  (you can search for 'Extend Fitness Studio' once downloaded) at least 6 hours prior to class start time to ensure that your favorite classes don’t get canceled due to attendance. 

 

Minimum age to attend classes is 18. Students between the ages of 15-17 are allowed in select classes and must have a parent or guardian present.

 

All new students must sign a LIABILITY WAIVER prior to participating in classes, private lessons, training rooms, or a private event. 

 

Registration and payment must be paid prior to attending class.

 

If this is your first time visiting EFS and you wish to sign up for an advanced class, we recommend that you contact the studio for a quick discussion/evaluation of your skills set. The evaluation will ensure that you can safely conduct tricks and transitions taught in our advanced level classes. 

 

We love last minute walk-ins, but if you know you are planning to attend class, please reserve your spot online. Spaces are limited and we do not guarantee spots for walk-ins. 


 

CANCELLATION POLICY

GROUP FITNESS CLASSES

Group fitness classes must be booked and cancelled using the MindBody app. Individual classes, and class packs are available for purchase. Once a purchase is made, NO refunds will be given. Passes and memberships are not transferrable.

 

LATE CANCEL

To ensure we meet the minimum number of students for each class you must cancel at least six (6) hours prior to the start of class. Cancelling less than 6 hours before or failing to attend class without cancelling will result in the loss of a pass. Those who excessively late cancel or no show (4 or more times in a 30 day period) will be assessed a $10 fee for all subsequent late cancellations/no shows, evaluated on a case by case basis. Fees will be charged on a weekly basis. In the event that EFS must cancel a class, students will be notified at least 2 hours in advance via email. Passes will not be deducted from pass holders and no fees will be charged.

 

SUBSTITUTE INSTRUCTORS

Although all of our instructors are highly skilled, we understand that you may want to learn from a specific instructor. In the case where a substitute teacher is announced less than 24 hours prior to class, you may contact EFS to schedule another class with that instructor within 2 weeks at no additional charge.

 


 

WAITLIST POLICY

If classes are full, you can sign up to be on the waitlist. If a spot opens up, you will receive an automatic email letting you know you have been added into the class from the waitlist. Please note that if you are added into the class, you will be held to the same cancellation policy as any other class you sign up for. 

 

If you are not sure you will be able to make it with short notice, please remove yourself from the waitlist to avoid being charged for the class.

 


 

PURCHASES 

Once a purchase is made NO refunds will be given.

 

EXTENSIONS

Clients can purchase a 30 day extension for passes that expired within the last 30 days. The fee for extending a pass is $10 per pass. Pass extensions are good for 30 days from the date of re-issue and cannot be re-issued again.

 

PRIVATE LESSON

To ensure our instructors are compensated for the time and effort they put into preparing for private lessons we require clients/members to cancel 14+ days in advance in order to receive a full refund. Cancellations that occur within 7-13 days will be refunded at 50%. No refunds will be given if the lesson is cancelled within 7 days. Private lessons may be rescheduled based on the instructor’s availability.

 

SPECIAL EVENTS

Extend Fitness Studio partners with outside instructors to host special classes and events. Passes purchased for these classes/events are non refundable and non-transferrable unless cancelled by Extend Fitness Studio. No exceptions will be made to this policy.

 

PRIVATE EVENTS

Private events or classes are non-refundable. They are non-transferrable unless paid in full at the time of scheduling.


 

ATTIRE

 

Do not apply lotion to your hands or body the day of your class and remove all jewelry on hands and wrists prior to class. Rings, bracelets, and watches scratch the pole surface. Please leave these items at home as EFS is not responsible for lost or stolen items.

 

Be mindful of personal hygiene including body odor and excessive perfume. 

 

Pole: Please wear shorts for all pole classes– pole shorts must be opaque and a fitted style is recommended. You may bring or wear yoga pants for stretching and warm up. As you progress through the levels, you will find that many of the advanced moves require more skin exposure for pole contact. As always, wear what you are comfortable in while remaining conscious of safety. 

 

Heels: Heels or socks that cover the entire foot are required for floorwork and heels classes. Heels must be platform style and have a strap around the ankle for balance and safety. Check out these examples

 

Lyra, silks: Yoga pants or shorts + leg warmers are required in all Lyra hoop classes– the back of the knees must be covered.


 

CLASS CONDUCT 

 

Students must not be under the influence of drugs or alcohol in the studio. 

 

For safety, students must comply with teacher instructions. 

Students who miss the warm-up may only stay at the discretion of the instructor. Please be punctual and warm-up properly for your own safety.

 

Experimenting with moves that are not being taught in class is not allowed– for help with specific moves, please talk to your instructor outside of the scheduled class time. 

 

Although we love peer-to-peer support, students must refrain from “teaching over the teacher” to other students. Students assisting or spotting each other is at the discretion of the instructor. 

 

Students must keep the working area around the apparatuses clear of personal belongings or other items that may cause harm to themselves or others.

 

We allow our students to record videos of their combos and tricks in class. 

QUESTIONS? 

 

Please visit our FAQ page, or shoot us an email at extendfitnessstudio@gmail.com

This page does not reflect policies for our virtual platform. Please contact extendfitnessstudio@gmail.com with questions.

CONTACT

EXTEND FITNESS STUDIO

136 Glass St. Suite 140

Dallas, TX 75207

214-735-3233

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CLASS TIMES

Mon. - Thu.   6:15 - 9:45 pm 

Fri.                 7:00 - 9:15 pm

Sat.                [private events]

Sun.               10:00 am - 3:15 pm